someone got access to my account and managed to change my email and leaving me without...

GetHuman751760's customer service issue with Netflix from June 2018

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Help with my Netflix issue
Before contacting them, items GetHuman751760 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
GetHuman751760's next move: have a Netflix rep call.
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman751760's own words:
someone got access to my account and managed to change my email and leaving me without services for this reason I have continued to bill for a service that I do not have since my credit card is still linked, y need cancel my account or at least the card
I trust that Netflix will make this right and come up with a resolution that is fair.
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Netflix

Customer service issue
Reported by GetHuman751760
Jun 5th, 2018 - 18d ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
Similar issue to 175 others
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Timeline
GetHuman751760 started working on this issue
Jun 5th 1:37pm