Netflix currently allows customers to have up to * profiles on their account. Each prof...
GetHuman640587's customer service issue with Netflix from April 2018
Help with my Netflix issue
First: share to improve GetHuman640587's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman640587 to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman640587 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman640587's own words
Netflix currently allows customers to have up to * profiles on their account. Each profile has a unique name that has suggested movies and TV Shows for that specific profile. The problem is that at times people use profiles that do not belong to them. The problem with that is that if someone uses my profile to watch movies and TV Shows, when I log onto my profile there are suggestions that are of no interest to me. This can be rectified by allowing each profile to make set a short numerical password as a means of solving the problem of other people using a profile that does not belong to them. If this is solved, there would no longer be movies suggested that are of no interest to me.
GetHuman640587 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman640587 fixed the problem
We are waiting for GetHuman640587 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Netflix customer problems.