Netflix had sound but no picture - Watch my show - I couldn't watch my show

GetHuman613767's customer service issue with Netflix from April 2018

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The issue and preferred resolution, in GetHuman613767's own words:
Watch my show ... Netflix had sound but no picture
I couldn't watch my show
Reprogram netflix through custumer service
Help with my Netflix issue
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Netflix

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Customer service issue
Reported by GetHuman613767
Apr 20th, 2018 - 3 mons ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
Similar issue to 3844 others
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman613767 started working on this issue
Apr 20th 6:03am