I have just been contacted by my credit card provider that my credit card acct. has bee...

GetHuman-jeanwath's Account Access issue with Netflix from April 2018

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The issue and preferred resolution, in GetHuman-jeanwath's own words:
I received a message on my yahoo account today that Netflix needed to update my credit card information. I updated as requested. ... I have just been contacted by my credit card provider that my credit card acct. has been hacked and now has approximately $****.** in fraudulent charges on it.
My credit has now been frozen pending an investigation.
Netflix site needs to investigate the hacking of its site.
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Netflix

Account Access issue
Reported by GetHuman-jeanwath
Apr 19th, 2018 - 3 mons ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 3906 others
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-jeanwath started working on this issue
Apr 19th 11:19pm