I had a few emails from Netflix stating that my email address had been changed. Tried t...

GetHuman743717's customer service issue with Netflix (UK) from June 2018

5 views
 | 
560 similar
 | 
0 following
Help with my Netflix (UK) issue
GetHuman743717's next move: call Netflix (UK).
The best way to get your problem resolved is to tap the button below to start calling Netflix (UK). We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman743717's own words:
I had a few emails from Netflix stating that my email address had been changed. Tried to login. Would not let me!!!! Also stated someone from Brazil accessed my account (Im in the UK)!. It gave me a link in the email to change my p***word but I didn't believe the emails as I thought it was fraudulent. **I can't login, it says apparently there is no account ***ociated with my email address!! So I'm paying for Netflix with no actual access?? So someone else has access to my bank card details!!!!!?
I trust that Netflix (UK) will make this right and come up with a resolution that is fair.
Help with my Netflix (UK) issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Netflix (UK)'s attention and get better help faster. Tap below to get started.
Having Netflix (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Netflix (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman743717 fixes it.
This email address isn't valid

Netflix (UK)

Customer service issue
Reported by GetHuman743717
Jun 2nd, 2018 - 3 mons ago
I have an issue with Netflix (UK) too
Not resolved
Seen by 5 customers so far
Similar issue to 560 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the purchase
Email address associated with the booking
Timeline
GetHuman743717 started working on this issue
Jun 2nd 10:33pm