I requested a Hot Spot from Net Zero for my job. They were having problems with it. T...

GetHuman-cmaxeybr's customer service issue with NetZero from February 2019

7 views
 | 
72 similar
 | 
0 following
Help with my NetZero issue
First: share to improve GetHuman-cmaxeybr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cmaxeybr's next move: call NetZero.
The best way to get your problem resolved is to tap the button below to start calling NetZero. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-cmaxeybr may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-cmaxeybr's own words
I requested a Hot Spot from Net Zero for my job. They were having problems with it. They sent me a Galaxy Tab * *GLTE. instead. I use it for approximately * months, with very little data usage, and not able to use the hot spot. I found that I have been being charged for it for years. I am requesting a refund, and cancellation due to not getting the requested and appropriate usage. Thank you.********* *:**pm
GetHuman-cmaxeybr did not yet indicate what NetZero should do to make this right.
I have an issue with NetZero too
How GetHuman-cmaxeybr fixed the problem
We are waiting for GetHuman-cmaxeybr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get NetZero's attention and get better help faster. Tap below to get started.
Having NetZero issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cmaxeybr fixes it.
This email address isn't valid

NetZero

Customer service issue
Reported by GetHuman-cmaxeybr
Feb 16th, 2019 - 8 mons ago
I have an issue with NetZero too
Not resolved
Seen by 7 customers so far
Similar issue to 72 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cmaxeybr started working on this issue
Feb 16th 8:04pm