On my PC, using Firefox latest version, the nest sign-in page takes the name and passwo...
GetHuman-dehoberg's Account Access issue with Nest from July 2020
Help with my Nest issue
First: share to improve GetHuman-dehoberg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dehoberg may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-dehoberg's own words
On my PC, using Firefox latest version, the nest sign-in page takes the name and password, and that has worked fine since I have had nest.. now (for a few weeks) a "security" page pops up and says that for account security, an email with an access code from "Google-secure-for-sure captcha" will be sent to the email account listed. It has NEVER sent an email. * I have been locked out of the sensors and security cameras for weeks. Cameras are bricks on the wall, alarms are dead. * How I want it resolved? I want access to my cameras and alarms via the PC. Either get that piece of junk code "Google captacha" to work or get it out of the way. Other option - two levels of user-interfaced security should be an option, not something some IT desk jockey and a newbie lawyer decided we all need. Let me choose. ** I want to monitor my devices.**And don't tell me I didn't tell nest how to fix it - if I knew how to fix it, I would not require nest to fix it.
GetHuman-dehoberg did not yet indicate what Nest should do to make this right.
I have an issue with Nest too
How GetHuman-dehoberg fixed the problem
We are waiting for GetHuman-dehoberg to fix the problem and share the solution with the rest of us customers.
Please help with my Nest issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.