On my PC, using Firefox latest version, the nest sign-in page takes the name and passwo...

GetHuman-dehoberg's Account Access issue with Nest from July 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-dehoberg's own words
On my PC, using Firefox latest version, the nest sign-in page takes the name and password, and that has worked fine since I have had nest.. now (for a few weeks) a "security" page pops up and says that for account security, an email with an access code from "Google-secure-for-sure captcha" will be sent to the email account listed. It has NEVER sent an email. * I have been locked out of the sensors and security cameras for weeks. Cameras are bricks on the wall, alarms are dead. * How I want it resolved? I want access to my cameras and alarms via the PC. Either get that piece of junk code "Google captacha" to work or get it out of the way. Other option - two levels of user-interfaced security should be an option, not something some IT desk jockey and a newbie lawyer decided we all need. Let me choose. ** I want to monitor my devices.**And don't tell me I didn't tell nest how to fix it - if I knew how to fix it, I would not require nest to fix it.

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Nest

Nest *Google program
Account Access issue
Reported by GetHuman-dehoberg
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2056 others
0 customers following this

Timeline

GetHuman-dehoberg started working on this issue
Jul 8th 8:47pm