I have had the nest a little over a month and before I was able to view past videos of...

GetHuman4953978's Problem With the App issue with Nest from June 2020

Help with my Nest issue
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The issue in GetHuman4953978's own words
I have had the nest a little over a month and before I was able to view past videos of motion*sound*person. Recently I notice that I receive the notification but I can’t play the video and I cannot go back ** seconds and forward ** seconds. I would like to confirm if I HAVE to subscribe to nest aware to get that capability again? Is my trial up? Also, I have a google mini at home, how can I use that to link with the nest? What are the benefits?

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Nest

Problem With the App issue
Reported by GetHuman4953978
Jun 15th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1866 others
0 customers following this

Timeline

GetHuman4953978 started working on this issue
Jun 15th 4:07pm
GetHuman4953978 indicated the issue is not fixed yet.
Jun 15th 8:22pm
GetHuman4953978 indicated the issue is not fixed yet.
Jun 15th 8:23pm