Two issues... for starters the thermostat isn't picking up the accurate room temperatur...

GetHuman-kypuffer's customer service issue with Nest from January 2020

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The issue in GetHuman-kypuffer's own words
Two issues... for starters the thermostat isn't picking up the accurate room temperature. I have another thermometer in the room that shows the temp is actually about * degrees cooler. So the house is freezing and the heater isn't kicking on.**The other issue is (and not sure if this is related) when my heater kicks on the heat runs for a while, kicks off, and the fan keeps running. So while the house should be heating the furnace is blowing out cool air.**Not sure why this is happening but probably need to trouble sheet the room temperature disparity first to see if the second issue continues.

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Nest

Customer service issue
Reported by GetHuman-kypuffer
Jan 9th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 1568 others
0 customers following this

Timeline

GetHuman-kypuffer started working on this issue
Jan 9th, 2020 4:35pm
GetHuman-kypuffer indicated the issue is not fixed yet.
Jan 9th, 2020 8:44pm
GetHuman-kypuffer indicated the issue is not fixed yet.
Jan 17th, 2020 9:48pm
GetHuman-kypuffer indicated the issue is not fixed yet.
Jan 17th, 2020 10:23pm