Nest Hello Doorbell microphone is barely audible, have tried rebooting, and checked all...

GetHuman-cirocand's customer service issue with Nest from December 2019

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Nest Hello Doorbell microphone is barely audible, have tried rebooting, and checked all settings. Web search says low battery or doorbell transformer will cause this. Checked doorbell technical info and both battery and AC voltage are at *.* volts. Checked actual voltage at the transformer with a DVOM and it's reading **v AC. Mic has been working fine since installed. Additional web search found that google disabled the voltage readings because it was causing too much data usage, so I'm wondering if this has caused the doorbell to THINK the voltage is too low and subsequently reducing microphone quality. Please help.

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Nest

Customer service issue
Reported by GetHuman-cirocand
Dec 3rd, 2019 - a year ago
I have an issue with Nest too
Not resolved
Seen by 3 customers so far
Similar issue to 1325 others
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Timeline

GetHuman-cirocand started working on this issue
Dec 3rd, 2019 4:55pm

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