My fiance and I purchased our home at ***** Garden Oaks Lane Charlotte, NC ***** on...

GetHuman-feagold's customer service issue with Nest from December 2018

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The issue in GetHuman-feagold's own words
My fiance and I purchased our home at ***** Garden Oaks Lane Charlotte, NC ***** on ******** (just last week). On ********* we noticed that the home is not blowing warm air. We have connected it to our wifi and learned how to use the thermostat, but when we set it to well above ** degrees for hours on end, the home does not reach higher that ** degrees.**I wanted to see if we could have help with troubleshooting this and have it fixed, or at least use process of elimination to see if it is a Nest Thermostat issue or an HVAC issue. **Thank you,*Faith ****-***-****
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Nest

Customer service issue
Reported by GetHuman-feagold
Dec 3rd, 2018 - a mon ago
I have an issue with Nest too
Not resolved
Seen by 5 customers so far
Similar issue to 757 others
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GetHuman-feagold started working on this issue
Dec 3rd, 2018 1:40pm