I was sent a replacement for my nest thermostat. It worked for one week and then the A...

GetHuman635805's customer service issue with Nest from April 2018

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Help with my Nest issue
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Where was the item purchased, Order number (if applicable), and Billing address
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The issue and preferred resolution, in GetHuman635805's own words:
I was sent a replacement for my nest thermostat. It worked for one week and then the AC is no longer working. It is the same issue as I had last time. Both of my previews nest thermostats were refurbished and broke down in record time. I need a replacement
I trust that Nest will make this right and come up with a resolution that is fair.
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Nest

Customer service issue
Reported by GetHuman635805
Apr 27th, 2018 - 3 mons ago
I have an issue with Nest too
Not resolved
Seen by 1 customer so far
Similar issue to 325 others
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Timeline
GetHuman635805 started working on this issue
Apr 27th 9:17pm