Nespresso Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Nespresso.
What is the difference between espresso and lungo? Espresso and lungo are both popular coffee options, differing mainly in their brewing process and taste. Espresso is a concentrated On the other hand, lungo is made by allowing more water to pass through the coffee grounds, resulting in a larger 3-4 fl.oz. serving size. This extended brewing time produces a milder taste with a slightly diluted flavor compared to espresso. Lungo is often enjoyed for its balanced flavor profile and smoothness. Both espresso and lungo serve as a base for various coffee drinks, such as lattes or cappuccinos. The choice between them relies on personal preferences for strength and volume, with espresso offering a bolder kick, and lungo providing a more extended and less intense coffee experience.... Read more
Do you offer a subscription service for coffee deliveries? Yes, Nespresso offers a subscription service for coffee deliveries. With our subscription service, customers can have their favorite... Read more
What is the shelf life of Nespresso capsules? The shelf life of Nespresso capsules is generally between 12 to 24 months from the date of production. The exact expiration date is... Read more
What flavors of coffee do you offer? Nespresso offers a wide range of flavor options to satisfy every coffee lover's taste buds. Our collection features an array of rich... Read more
What is the Nespresso recycling program? The Nespresso recycling program is an initiative to promote sustainability by allowing customers to recycle their used Nespresso coffee... Read more
How do I place an order? To place an order with Nespresso, simply visit our website and browse our selection of coffee capsules and machines. Add the items... Read more
Can I use Nespresso capsules in other coffee machines? No, Nespresso capsules are designed to be used exclusively with Nespresso machines. These coffee machines are specifically calibrated... Read more
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Click below to show 1 more questions, answers, and complete guides to common Nespresso customer support problems.

Recent reasons customers contacted Nespresso:

Vertuo next doesn’t work. Brand new
We got the Nespresso virtuo next as a gift and cannot get it to pair with my husband’s...
I ordered coffer in ******** and I am still waiting. For how long far?*Payment done by...
New Nespresso VertuoPlus (DeLonghi), have made * cups of coffee in one week, now machin...
Machine stopped working. Can't get our nespresso vertuo plus to make coffee. We have...
My Nespresso Vertuo machine is not working. It seems to not be pumping water, however...
Does the Mall of America Nespresso store carry descaling kits?
I have spoken to a customer service rep about this but all she was able to do is send i...
I am hoping to buy an Essenza Mini but aside from not needing milk attachments, and hav...
how do I descale my machine?
Can I use a USA Nespresso machine in Argentina?
Hi there can I use a USA Nespresso machine in Argentina?
The red and amber light was on. I descaled with the nespresso descaler. The red*amber l...
Trying to descale my Verto NESPRESSO. Tank filled with water and cleaner, capsules emp...
PROMO I HAVE FROM RESTYLANE DOESN'T WORK. IT SAYS " THE PROMO CODE YOU HAVE ENTERED IS...

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Contacting Nespresso at a Glance

Nespresso has 1 chat option
Nespresso has no customer email
Nespresso has 2 help forums
Nespresso has no twitter handle
Nespresso has no facebook page
Nespresso Phone Number and Contact Information

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