I need to reschedule*cancel a payment due to an unexpected matter that’s occurred. I ca...

GetHuman-alexeiss's customer service issue with Nelnet Loans from December 2019

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The issue in GetHuman-alexeiss's own words
I need to reschedule*cancel a payment due to an unexpected matter that’s occurred. I called twice and waited ** minutes in total to only be hung up on as soon as the phone was answered

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Nelnet Loans

Customer service issue
Reported by GetHuman-alexeiss
Dec 9th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 69 others
0 customers following this

Timeline

GetHuman-alexeiss started working on this issue
Dec 9th, 2019 3:57pm

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