I made a payment of $***.** to my nelnet loan on ******* and it says it is still proces...

GetHuman-souperll's customer service issue with Nelnet Loans from August 2018

107 similar
0 following
Help with my Nelnet Loans issue
First: share to improve GetHuman-souperll's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-souperll to get a Nelnet Loans rep on the line!
Always use the GetHuman Phone tocall Nelnet Loans. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-souperll may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-souperll's own words
I made a payment of $***.** to my nelnet loan on ******* and it says it is still processing. My account also says that I still owe $*** by *******. I only owed $*** by ******* and now it says I owe an additional $***. What is going on?
GetHuman-souperll did not yet indicate what Nelnet Loans should do to make this right.
I have an issue with Nelnet Loans too
How GetHuman-souperll fixed the problem
We are waiting for GetHuman-souperll to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Nelnet Loans's attention and get better help faster. Tap below to get started.
Having Nelnet Loans issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Nelnet Loans email you?
This email address isn't valid
Follow this issue
See how GetHuman-souperll fixes it.
This email address isn't valid

Nelnet Loans

Customer service issue
Reported by GetHuman-souperll
Aug 22nd, 2018 - 5 mons ago
I have an issue with Nelnet Loans too
Not resolved
Seen by 2 customers so far
Similar issue to 107 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-souperll started working on this issue
Aug 22nd, 2018 9:47am