I made a payment of $***.** to my nelnet loan on ******* and it says it is still proces...
GetHuman-souperll's customer service issue with Nelnet Loans from August 2018
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The issue in GetHuman-souperll's own words
I made a payment of $***.** to my nelnet loan on ******* and it says it is still processing. My account also says that I still owe $*** by *******. I only owed $*** by ******* and now it says I owe an additional $***. What is going on?
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