I have been moved around a great deal and have been trying to unsuccessfully rectify a...
GetHuman986854's customer service issue with Nelnet Loans from August 2018
Help with my Nelnet Loans issue
First: share to improve GetHuman986854's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman986854 to get a Nelnet Loans rep on the line!
Always use the GetHuman Phone tocall Nelnet Loans. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman986854's own words
I have been moved around a great deal and have been trying to unsuccessfully rectify a fraud situation. I have never had access to the account which is in my name and am unable to login due to falsified credentials and security features. Since I did not set up the account I can not access it. I asked to receive information as to what documents needed to be submitted, however because I was in an abusive relationship where I was financially abused, beaten, and cut off from resources I have been pretty much homeless. I’ve moved more times than I can count since I was discarded in ****. I am finally at a stable place and would like to address this issue. I have contacted Dominguez Hills and will be meeting with them this week.
GetHuman986854 did not yet indicate what Nelnet Loans should do to make this right.
I have an issue with Nelnet Loans too
How GetHuman986854 fixed the problem
We are waiting for GetHuman986854 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.