I have been moved around a great deal and have been trying to unsuccessfully rectify a...
GetHuman986854's customer service issue with Nelnet Loans from August 2018
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The issue in GetHuman986854's own words
I have been moved around a great deal and have been trying to unsuccessfully rectify a fraud situation. I have never had access to the account which is in my name and am unable to login due to falsified credentials and security features. Since I did not set up the account I can not access it. I asked to receive information as to what documents needed to be submitted, however because I was in an abusive relationship where I was financially abused, beaten, and cut off from resources I have been pretty much homeless. I’ve moved more times than I can count since I was discarded in ****. I am finally at a stable place and would like to address this issue. I have contacted Dominguez Hills and will be meeting with them this week.
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