I have made several attempts to get in touch with a real live person for the last week...

GetHuman-aschulke's customer service issue with Nectar Mattress from June 2020

Help with my Nectar Mattress issue
The issue in GetHuman-aschulke's own words
I have made several attempts to get in touch with a real live person for the last week, with no success. Our platform*foundation was delivered with no pins, bolts or leg plates to hold the foundation together. In addition the mattress protector that was ordered with the bed still has not come (order May *st) and the last update on shipping says it would arrive between may ** and june * (it has not). I'm extremely frustrated at the lack of assistance I've recieved.

GetHuman-aschulke did not yet indicate what Nectar Mattress should do to make this right.

How GetHuman-aschulke fixed the problem
I used the Online chat function through the nectar website. It was time consuming but I did get my problem taken care of.
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Nectar Mattress

Customer service issue
Reported by GetHuman-aschulke
Jun 8th, 2020 - 4 months ago
Fixed
GetHuman-aschulke shared how to fix
Seen by 7 customers so far
Similar issue to 46 others
0 customers following this
Items needed
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Timeline

GetHuman-aschulke started working on this issue
Jun 8th 7:54pm
GetHuman-aschulke confirmed the issue is fixed. Hooray!
Jun 9th 12:29am
GetHuman-aschulke confirmed the issue is fixed. Hooray!
Jun 9th 1:03pm

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