I upgraded my subscription because I was forced to as my current subscription was no lo...

GetHuman-bepainfr's customer service issue with Neat from April 2020

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The issue in GetHuman-bepainfr's own words
I upgraded my subscription because I was forced to as my current subscription was no longer supported. It gave me the price for the monthly but when I put it thru it charged me for the whole year. I can't reach anyone in you customer service as when I press to reach billing it doesn't respond. In fact it doesn't respond to any choices. You guys have THE WORST customer service I have ever experienced. It's like you don't even care. I want to be put on the monthly subscription.

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Neat

Customer service issue
Reported by GetHuman-bepainfr
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 18 others
0 customers following this
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Timeline

GetHuman-bepainfr started working on this issue
Apr 20th 2:20pm
GetHuman-bepainfr indicated the issue is not fixed yet.
Apr 20th 9:26pm

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