Hello. I am Angus Fergusson. In addition to my EveryDay Checking & Share Savings acco...

GetHuman-angusfe's customer service issue with Navy Federal Credit Union from October 2020

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Hello. I am Angus Fergusson. In addition to my EveryDay Checking & Share Savings accounts, I have a More Rewards Amex - ****. I cannot use the secure form from my account because no matter what I choose in the drop down menu for what my email is about, I get an error saying I must choose from the drop down menu (Firefox for Linux **.*) & have not received any response to the mail I sent to *****@***.com.**For some weeks (months?) the chip on my Amex card has been damaged. I would like a replacement card, just like the first one in my name at the street address you have on file (**** E Olive Way ** Seattle Wa *****).**This request should not require further security checks -- if so, you wouldn't allow me to even use the card with the bad chip.**Thank you,*Angus Fergusson

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Navy Federal Credit Union

Customer service issue
Reported by GetHuman-angusfe
Oct 27th, 2020 - 2 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 181 others
0 customers following this


GetHuman-angusfe started working on this issue
Oct 27th, 2020 12:22am