I am trying to get my account updated and I have selected all of the security questions...

GetHuman4886160's Complaint issue with Navy Federal Credit Union from May 2020

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The issue in GetHuman4886160's own words
I am trying to get my account updated and I have selected all of the security questions. The main problem is that I am unable to get you to confirm my cell *-***-***-****. It doesn't get updated. My daughter owes me a lot of money and she wants the account number so she can pay me back and your website is not accepting phone numbers. I tried to call you but only got a bunch of options for people over ** and for Medicare. I need my account number today!!! Please try calling me on my cell. Donna S. Magee

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Navy Federal Credit Union

Complaint issue
Reported by GetHuman4886160
May 29th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 183 others
0 customers following this

Timeline

GetHuman4886160 started working on this issue
May 29th 3:32pm