I made a deposit on a Sunday of **** and had no idea of the extra hold over *k. This ca...

GetHuman-kennyssp's customer service issue with Navy Federal Credit Union from June 2018

Help me with my issue
The issue in GetHuman-kennyssp's own words
I made a deposit on a Sunday of **** and had no idea of the extra hold over *k. This caused me over *** in fees I contacted the bank who took no accountability in their poor online banking architecture. A financial institution of this size should have certain precautions to protect their members from making this error. I deposited guaranteed funds and was screwed drastically. I requested to speak to a manager and received no call nothing just a reiteration of their policy. So unacceptable!
GetHuman-kennyssp did not yet indicate what Navy Federal Credit Union should do to make this right.
I have an issue with Navy Federal Credit Union too
How GetHuman-kennyssp fixed the problem
We are waiting for GetHuman-kennyssp to fix the problem and share the solution with the rest of us customers.
Please help with my Navy Federal Credit Union issue
Do you have a customer issue as well?
We can help you get Navy Federal Credit Union's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Navy Federal Credit Union email you?
This email address isn't valid

Navy Federal Credit Union

Customer service issue
Reported by GetHuman-kennyssp
Jun 2nd, 2018 - 7 mons ago
I have an issue with Navy Federal Credit Union too
Fixed
Seen by 4 customers so far
Similar issue to 155 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-kennyssp started working on this issue
Jun 2nd 1:38am
GetHuman-kennyssp indicated the issue is not fixed yet.
Jun 2nd 1:39am
GetHuman-kennyssp indicated the issue is not fixed yet.
Jun 2nd 2:45am