I just bought a home in Lake Odessa, MI. I had a new phone number assigned...

GetHuman-whitmark's customer service issue with Navient from August 2019

Help with my Navient issue
The issue in GetHuman-whitmark's own words
I just bought a home in Lake Odessa, MI. I had a new phone number assigned(***.***.****) less than a week ago. Navient has been calling this number constantly since the phone was activated in my name. The calls begin at *:**am and continue repeatedly throughout the day. When i try to answer the calls, no one is on the line. I hear a tone sounding like a busy signal. Your customer service reps have told me there's nothing they can do w*o an account *. I don't have an acc't w* you so i can't give a number. I've provided the number u've been calling. The number is on the do not call registry. I am not a past or current *customer. Please immediately stop calling ***.***.**** or i will seek legal recourse for harassment. Thanks!

GetHuman-whitmark did not yet indicate what Navient should do to make this right.

How GetHuman-whitmark fixed the problem
I've had no calls from Navient *day. I'm hoping they've stopped. If not, i'll be sure to let U know....mark
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Navient

Customer service issue
Reported by GetHuman-whitmark
Aug 28th, 2019 - 2 years ago
Fixed
GetHuman-whitmark shared how to fix
Seen by 13 customers so far
Similar issue to 1746 others
0 customers following this
Items needed
Name on account
Billing address
Email address on the account
Account number
Your birthday

Timeline

GetHuman-whitmark started working on this issue
Aug 28th, 2019 6:36pm
GetHuman-whitmark indicated the issue is not fixed yet.
Aug 29th, 2019 3:10am
GetHuman-whitmark confirmed the issue is fixed. Hooray!
Aug 29th, 2019 10:55pm

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