I got cut off when I was setting up a payment plan

GetHuman1381505's customer service issue with Navient from October 2018

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The issue in GetHuman1381505's own words
The problem: I got cut off when I was setting up a payment plan
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Customer service issue
Reported by GetHuman1381505
Oct 20th, 2018 - a yr ago
I have an issue with Navient too
Not resolved
Seen by 4 customers so far
Similar issue to 406 others
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GetHuman1381505 started working on this issue
Oct 20th, 2018 3:54pm