My account information is wrong online and won’t let me log in to retrieve forms I need...

GetHuman1333264's customer service issue with Navient from October 2018

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The issue in GetHuman1333264's own words
My account information is wrong online and won’t let me log in to retrieve forms I need to defer payments while I’m in school
GetHuman1333264 did not yet indicate what Navient should do to make this right.
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Navient

Customer service issue
Reported by GetHuman1333264
Oct 12th, 2018 - 2 mons ago
I have an issue with Navient too
Not resolved
Seen by 3 customers so far
Similar issue to 379 others
0 customers following this
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Timeline
GetHuman1333264 started working on this issue
Oct 12th 4:56pm