I have been trying to begin my income-driven repayment plan for this year (succesful in...

GetHuman1177909's customer service issue with Navient from September 2018

328 similar
0 following
Help with my Navient issue
First: share to improve GetHuman1177909's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1177909 to get a Navient rep on the line!
Always use the GetHuman Phone tocall Navient. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1177909 may need:
Name on account, Billing address, Email address on the account, Account number, and Your birthday
The issue in GetHuman1177909's own words
I have been trying to begin my income-driven repayment plan for this year (succesful in years past with minimal effort) yet I am on my *th call to action in two months. **Every representative I have spoken to promise me it will be the last. I have sent forms, complete tax returns (snail and electronic) along with many hours on the phone...yet am still unable to resolve and don't want to scream at the rep in my frustration to solve this supposedly simple issue.**Please help me.
GetHuman1177909 did not yet indicate what Navient should do to make this right.
I have an issue with Navient too
How GetHuman1177909 fixed the problem
We are waiting for GetHuman1177909 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Navient's attention and get better help faster. Tap below to get started.
Having Navient issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Navient email you?
This email address isn't valid
Follow this issue
See how GetHuman1177909 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1177909
Sep 21st, 2018 - 4 mons ago
I have an issue with Navient too
Not resolved
Seen by 5 customers so far
Similar issue to 328 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1177909 started working on this issue
Sep 21st, 2018 8:39pm