I am attempting to log in to Navient, but I cannot remember my User ID or password. I t...

GetHuman845585's customer service issue with Navient from July 2018

7 views
 | 
180 similar
 | 
0 following
Help with my Navient issue
Next: our robot will wait on hold for GetHuman845585 to get a Navient rep on the line!
Always use the GetHuman Phone tocall Navient. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman845585's own words
I am attempting to log in to Navient, but I cannot remember my User ID or password. I tried to recover both, but when I entered my Social Security number and birth date, it said one or both was not in the system. I do not currently have a way to access my account number.
GetHuman845585 did not yet indicate what Navient should do to make this right.
I have an issue with Navient too
How GetHuman845585 fixed the problem
We are waiting for GetHuman845585 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Navient's attention and get better help faster. Tap below to get started.
Having Navient issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman845585 fixes it.
This email address isn't valid

Navient

Customer service issue
Reported by GetHuman845585
Jul 3rd, 2018 - a yr ago
I have an issue with Navient too
Fixed
Seen by 7 customers so far
Similar issue to 180 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Billing address
Email address on the account
Account number
Your birthday
Timeline
GetHuman845585 started working on this issue
Jul 3rd, 2018 1:58pm
GetHuman845585 indicated the issue is not fixed yet.
Jul 3rd, 2018 2:59pm
GetHuman845585 indicated the issue is not fixed yet.
Jul 4th, 2018 4:07pm