GetHuman756992's customer service issue with Navient from June 2018
Help with my Navient issue
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GetHuman756992's next move: talk to Navient when they open (we'll send a note).
Navient's call center is closed now. We will text or email GetHuman756992 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman756992 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman756992 may need:
Name on account, Billing address, Email address on the account, Account number, and Your birthday
The issue in GetHuman756992's own words
The problem: I need to make a final payment
GetHuman756992 did not yet indicate what Navient should do to make this right.
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How GetHuman756992 fixed the problem
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