I am concerned because my monthly payment increased by $*** and I need clarification on...

GetHuman538019's customer service issue with Navient from June 2018

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Help with my Navient issue
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Name on account, Billing address, Email address on the account, Account number, and Your birthday
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The issue and preferred resolution, in GetHuman538019's own words:
I am concerned because my monthly payment increased by $*** and I need clarification on the reason for increase
I trust that Navient will make this right and come up with a resolution that is fair.
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Navient

Customer service issue
Reported by GetHuman538019
Jun 6th, 2018 - 14d ago
I have an issue with Navient too
Not resolved
Seen by 2 customers so far
Similar issue to 565 others
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Timeline
GetHuman538019 started working on this issue
Jun 6th 6:00pm