I purchased Traktor S* MK* on Friday **th August. Traktor Pro * Software comes with it...

GetHuman-djstrin's customer service issue with Native Instruments from August 2018

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The issue in GetHuman-djstrin's own words
I purchased Traktor S* MK* on Friday **th August. Traktor Pro * Software comes with it. I have registered the hardware, no problem. Come to register the software, I put in the serial number in service centre and it says that 'serial number is already registered in another users account. I cant understand this as the product is brand new. Can you please check this for me as soon as possible and let me know if this is correct and help me to get a serial number that is ok so I can start using my product. I have emailed the place where I bought the S* MK* and await a response from them. It is a Bank Holiday hear in England so the shop is closed. Please I need urgent assistance.
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Native Instruments

Customer service issue
Reported by GetHuman-djstrin
Aug 27th, 2018 - 4 mons ago
I have an issue with Native Instruments too
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