Bereavement-I sent completed Bereavement Request documentation for ISA accounts to be c...

GetHuman896186's customer service issue with Nationwide from July 2018

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The issue in GetHuman896186's own words
Bereavement-I sent completed Bereavement Request documentation for ISA accounts to be closed and funds to be credited to myself, Veronica James as Executor, however I have not received a response. Documentation was submitted on **th May, **** in respect of my deceased parents, Mr Walter John Smith (dob **.**.****) and Mrs Erika Erna Smith dob **.**.****) and Death Certificates provided to your Colchester Branch together with the Will.
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Nationwide

Customer service issue
Reported by GetHuman896186
Jul 19th, 2018 - 2 mons ago
I have an issue with Nationwide too
Fixed
Seen by 3 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman896186 started working on this issue
Jul 19th 12:36pm
GetHuman896186 indicated the issue is not fixed yet.
Jul 19th 2:33pm
GetHuman896186 indicated the issue is not fixed yet.
Jul 20th 1:50pm
GetHuman896186 indicated the issue is not fixed yet.
Jul 22nd 5:54pm