I called today about my payment being taken out of my checking account twice. I was won...
GetHuman2033136's customer service issue with National Grid from January 2019
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The issue in GetHuman2033136's own words
I called today about my payment being taken out of my checking account twice. I was wondering if they were going to put one of the withdrawals back into my checking account? I haven’t heard back from anyone yet. I did a on line payment. They said it wasn’t pending and never went through. I then gave them my debit card number for the payment. It came out of my acct. Today, the original payment I made also came out of my acct. Thank you, Michele
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