I finally found a new apartment in Hanson, MA. My house runs entirely on electric. Firs...

GetHuman-kgallant's customer service issue with National Grid from June 2018

2 views
 | 
205 similar
 | 
0 following
Help with my National Grid issue
First: share to improve GetHuman-kgallant's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kgallant to get a National Grid rep on the line!
Always use the GetHuman Phone tocall National Grid. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-kgallant's own words
I finally found a new apartment in Hanson, MA. My house runs entirely on electric. First question *. Does it cost (providing the owner agrees to switch my heating to gas? *. I would like to schedule my service to be turned on (hopefully asap so I can get in and clean up before I actually move in) how do I schedule service when I am currently not at nor near the house to gain access to the meter number? Thanking you in advance for your time and consideration. Respectfully submitted, Michael Stevens
GetHuman-kgallant did not yet indicate what National Grid should do to make this right.
I have an issue with National Grid too
How GetHuman-kgallant fixed the problem
We are waiting for GetHuman-kgallant to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get National Grid's attention and get better help faster. Tap below to get started.
Having National Grid issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kgallant fixes it.
This email address isn't valid

National Grid

Customer service issue
Reported by GetHuman-kgallant
Jun 29th, 2018 - 10 mons ago
I have an issue with National Grid too
Not resolved
Seen by 2 customers so far
Similar issue to 205 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Account number
Billing address
Last 4 of SSN
Phone number on the account
Timeline
GetHuman-kgallant started working on this issue
Jun 29th, 2018 11:38pm