I signed on last night and a thing popped up saying that I could chat with someone onli...

GetHuman645151's Pay my bill issue with National Grid from May 2018

1 view
 | 
1701 similar
 | 
0 following
Help with my National Grid issue
First: share to improve GetHuman645151's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman645151 to get a National Grid rep on the line!
Always use the GetHuman Phone tocall National Grid. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman645151 may need:
Name on the account, Account number, Billing address, Last 4 of SSN, and Phone number on the account
Top Tip from another customer
If you need to pay someone else's bill use this link: https://www.metropcs.com/bill-pay.html
The issue in GetHuman645151's own words
I signed on last night and a thing popped up saying that I could chat with someone online but at the time I did not need to. This morning I sign on and I can not seem to get it to pop up. My wife and I have had some struggles but are trying to catch up now. I posted a payment to come out on Friday May *, ****. I can post another one for the following Friday as well. I just want to make sure that we are not going to come home one day from work and our power be turned off. If you need anymore information you may email us. The email on the account and the email I am going to provide are different as we can not get into the other email. *Thank you for your time
GetHuman645151 did not yet indicate what National Grid should do to make this right.
I have an issue with National Grid too
How GetHuman645151 fixed the problem
We are waiting for GetHuman645151 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get National Grid's attention and get better help faster. Tap below to get started.
Having National Grid issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman645151 fixes it.
This email address isn't valid

National Grid

Pay my bill issue
Reported by GetHuman645151
May 1st, 2018 - a yr ago
I have an issue with National Grid too
Not resolved
Seen by 1 customer so far
Similar issue to 1701 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman645151 started working on this issue
May 1st, 2018 9:26am