Switching person on account

GetHuman627522's customer service issue with National Grid from April 2018

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Name on the account, Account number, Billing address, Last 4 of SSN, and Phone number on the account
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The issue in GetHuman627522's own words
The problem: Switching person on account
GetHuman627522 did not yet indicate what National Grid should do to make this right.
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National Grid

Customer service issue
Reported by GetHuman627522
Apr 25th, 2018 - 5 mons ago
I have an issue with National Grid too
Not resolved
Seen by 2 customers so far
Similar issue to 428 others
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Timeline
GetHuman627522 started working on this issue
Apr 25th 1:50pm