Switching person on account

GetHuman627522's customer service issue with National Grid from April 2018

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Help with my National Grid issue
Before contacting them, items GetHuman627522 may need:
Name on the account, Account number, Billing address, Last 4 of SSN, and Phone number on the account
GetHuman627522's next move: have a National Grid rep call.
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The issue and preferred resolution, in GetHuman627522's own words:
The problem I ran into: Switching person on account
I trust that National Grid will make this right and come up with a resolution that is fair.
Help with my National Grid issue
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National Grid

Customer service issue
Reported by GetHuman627522
Apr 25th, 2018 - 3 mons ago
I have an issue with National Grid too
Not resolved
Seen by 2 customers so far
Similar issue to 247 others
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Timeline
GetHuman627522 started working on this issue
Apr 25th 1:50pm