My husband and I would like to know why know one has called us back regarding our compl...

GetHuman1021330's customer service issue with National Car Rental from August 2018

Help with my National Car Rental issue
The issue in GetHuman1021330's own words
My husband and I would like to know why know one has called us back regarding our complaint. We ha e called four times and were told that they would be Escalading our complaints as they were serious and would ha e someone with authority contact us. We have heard from nobody. Is this how you treat executive members who have been loyal? I really don’t want to go into detail about what happened again but the short end of it we upgraded to a car. Negotiations o er the price were made and confirmed. We were given the keys and our luggage was in the car. We were driving away when suddenly stopped at the gate and kicked out of the car by the manager on duty. This is a severe complaint and if someone needs to contact us. This complaint will not just go away. Please contact me This is a serious complaint.
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National Car Rental

Customer service issue
Reported by GetHuman1021330
Aug 22nd, 2018 - a mon ago
I have an issue with National Car Rental too
Fixed
Seen by 8 customers so far
Similar issue to 33 others
0 customers following this
Items needed
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Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman1021330 started working on this issue
Aug 22nd 12:44am
GetHuman1021330 indicated the issue is not fixed yet.
Aug 22nd 12:53am
GetHuman1021330 indicated the issue is not fixed yet.
Aug 22nd 2:55am
GetHuman1021330 indicated the issue is not fixed yet.
Aug 23rd 4:09am
GetHuman1021330 indicated the issue is not fixed yet.
Aug 25th 1:48am