I haven't received an email confirming my order has been placed. And I'm now worrying t...

GetHuman3357876's customer service issue with Nasty Gal from August 2019

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The issue in GetHuman3357876's own words
I am trying to receive the confirmation email that they said on the website they are sending me, but haven't received and its been way longer than 'a few minutes'. ... I haven't received an email confirming my order has been placed. And I'm now worrying that it hasn't worked, even though on the website it says 'we have sent you an email confirming your order', baring in mind I placed my order about half an hour ago and I am still waiting for that email. Please help me quick.
This is frustrating because I need to know if my order will be here by tomorrow or not and what time it will be here, so I can be in.
They could solve this by sending the confirmation email for my order, saying that it has been placed. Thank you x
I totally wasn't expecting this to happen since this is usually all worked out, and is easy for customers.
I've refreshed my email plenty of times, and there is still not one nasty gal email there.
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Nasty Gal

Waiting to receive the confirmation email nasty half says they've sent me.
Customer service issue
Reported by GetHuman3357876
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 65 customers so far
Similar issue to 290 others
0 customers following this

Timeline

GetHuman3357876 started working on this issue
Aug 2nd, 2019 6:39pm

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