When trying to access my Napster app on my IPhone to play my song lists - I received a...

GetHuman-dmlabarg's customer service issue with Napster from February 2019

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The issue in GetHuman-dmlabarg's own words
When trying to access my Napster app on my IPhone to play my song lists - I received a message that said my downloads had been deleted. What caused this issue? **When I tried logging in to my Napster account - it didn't recognize my email & password combo. When I clicked on the "Forgot Your Password" option, I received a message that said "Please check your email for reset instructions". I checked my primary email plus two(*) others and none of them contained the reset instructions.
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Napster

Customer service issue
Reported by GetHuman-dmlabarg
Feb 7th, 2019 - 3 mons ago
I have an issue with Napster too
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GetHuman-dmlabarg started working on this issue
Feb 7th 8:50pm