Every month I pay metro $*:** extra for Napster. I've been a customer since ****. Now N...
GetHuman1382054's customer service issue with Napster from October 2018
Help with my Napster issue
First: share to improve GetHuman1382054's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1382054 got the right customer help using our suggestion.
Before contacting them, items GetHuman1382054 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1382054's own words
Every month I pay metro $*:** extra for Napster. I've been a customer since ****. Now Napster wants to collect separately because their splitting from Metro. I'm ok with that, except Napster is raising my monthly rate. Next time I pay Metro my phone, I'm cancelling the Napster service for raising my rate. * years of making monthly payments will end do to greediness. Leave the rate, keep the customer. Raise the rate, lose the customer
GetHuman1382054 did not yet indicate what Napster should do to make this right.
I have an issue with Napster too
How GetHuman1382054 fixed the problem
We are waiting for GetHuman1382054 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.