I have been a loyal Ritz cracker fan for decades. Recently, I have found that every ti...

GetHuman-danafree's customer service issue with Nabisco, Inc. from November 2018

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I have been a loyal Ritz cracker fan for decades. Recently, I have found that every time I open a sleeve of crackers, there are either at least half already crumbled, or they disintegrate in my fingers, no matter how gently they are handled. This last box, out of the entire sleeve, maybe ** crackers were usable.**I am so disappointed that not only has the quality of your product decreased, but so has the size of your packaging. **Please make it your mission to provide a consistently quality product, even if it costs you a few cents more to do so. **Perhaps THAT should be your selling point.... quality. Integrity. Period.
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Nabisco, Inc.

Customer service issue
Reported by GetHuman-danafree
Nov 16th, 2018 - 3 mons ago
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GetHuman-danafree started working on this issue
Nov 16th, 2018 1:55am