Need proof of term life insurance emailed to me

GetHuman627630's customer service issue with NY Life Insurance from April 2018

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The issue and preferred resolution, in GetHuman627630's own words:
The problem I ran into: Need proof of term life insurance emailed to me
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NY Life Insurance

Customer service issue
Reported by GetHuman627630
Apr 25th, 2018 - 3 mons ago
I have an issue with NY Life Insurance too
Not resolved
Seen by 2 customers so far
Similar issue to 106 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman627630 started working on this issue
Apr 25th 2:24pm