Case number ******Hi my name is jonjo painter*I had reported that my remote control was...

GetHuman4655852's Complaint issue with NVIDIA from April 2020

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The issue in GetHuman4655852's own words
Case number ******Hi my name is jonjo painter*I had reported that my remote control wasn't working on my nvidia shield **** *Now the advisor who I spoke to said that I will be sent a new remote out. So i said what should I do with the broken one. *They said whatever I want to do with it*So I thrown it away as it wasn't working .*Now I have had a email stating to send the faulty remote back ?*How can I do this when I have thrown it away . Because I didn't get told to send it back when I spoke to the advisor ? *I am very upset about all this . And had loads of live chat about this problem. But no one is listening ?

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NVIDIA

Complaint issue
Reported by GetHuman4655852
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 166 others
0 customers following this

Timeline

GetHuman4655852 started working on this issue
Apr 16th 2:01pm