Right now I'm using a GTX ****, and it would appear that the driver is currently broken...

GetHuman1699711's customer service issue with NVIDIA from December 2018

76 similar
0 following
Help with my NVIDIA issue
First: share to improve GetHuman1699711's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1699711's next move: talk to NVIDIA when they open.
NVIDIA's call center is closed now. We will send GetHuman1699711 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1699711's own words
Right now I'm using a GTX ****, and it would appear that the driver is currently broken. After downloading it, when playing a game that does not require any graphical power I noticed that there was a very low framerate, maybe **-** by my estimate. I didn't think very much of it at the time but later when I played something that required a bit more power there was still immense lag. I went to optimize the game in GeForce Experience but it set the graphics to even higher than what it was previously set at. I did everything I could think of, including making sure program settings in *D settings were correct and reinstalled the graphics driver. Nothing changed and I'm at a loss as to what to do.
GetHuman1699711 did not yet indicate what NVIDIA should do to make this right.
I have an issue with NVIDIA too
How GetHuman1699711 fixed the problem
We are waiting for GetHuman1699711 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get NVIDIA's attention and get better help faster. Tap below to get started.
Having NVIDIA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would NVIDIA email you?
This email address isn't valid
Follow this issue
See how GetHuman1699711 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1699711
Dec 6th, 2018 - a mon ago
I have an issue with NVIDIA too
Not resolved
Seen by 3 customers so far
Similar issue to 76 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
GetHuman1699711 started working on this issue
Dec 6th, 2018 2:18am