I use to record videos for myself and friends and everything worked fine, I was able to...

GetHuman-flipkid_'s customer service issue with NVIDIA from November 2018

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The issue in GetHuman-flipkid_'s own words
I use to record videos for myself and friends and everything worked fine, I was able to find my vidoes in the proper folders and everything went well. Getting back to it, a few months later after recording an almost hours worth of content I was unable to find the video. I checked the file path and it wasn't there. All my old videos were there but not the one i just recorded. I tried to make a quick testing video just in case it didn't save because it was too long but that didn't work. After doing some research on how to fix it I changed some things and that made my problem even worse. Now whenever I try and record it instantly stops and says the video has been saved, but again there is no video in the respected folder. Hopefully with all that information you are able to help me. Thank you very much and hope to hear from one of your representatives soon. Have an good day.
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Customer service issue
Reported by GetHuman-flipkid_
Nov 29th, 2018 - 9 mons ago
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GetHuman-flipkid_ started working on this issue
Nov 29th, 2018 8:51am
GetHuman-flipkid_ indicated the issue is not fixed yet.
Nov 29th, 2018 6:36pm