My **** Nvidia shield tv pro remote constantly loose connection **% of the time. This h...

GetHuman-iamrobot's customer service issue with NVIDIA from June 2018

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The issue in GetHuman-iamrobot's own words
My **** Nvidia shield tv pro remote constantly loose connection **% of the time. This happens a lot when I connect my headset to the remote. I already done steps below many times.* *.Clear cache and data from Bluetooth the app***. Reset the remote and reconnect by holding Back (triangle) - Home (Circle) and Mic button at the same time for ** seconds*These step fix it. And my Nvidia shield freeze and crashes. Please help
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NVIDIA

Customer service issue
Reported by GetHuman-iamrobot
Jun 7th, 2018 - a yr ago
I have an issue with NVIDIA too
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GetHuman-iamrobot started working on this issue
Jun 7th, 2018 4:02pm
GetHuman-iamrobot confirmed the issue is fixed. Hooray!
Jun 7th, 2018 4:08pm