My name is Lillian Sanchez*My Confirmation number is: **********NU*The date reservation...

GetHuman5833680's customer service issue with NU Car Rentals from March 2021

Help with my NU Car Rentals issue
First: share to improve GetHuman5833680's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5833680 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5833680's own words
My name is Lillian Sanchez*My Confirmation number is: **********NU*The date reservation was made is: ********** *The actual date of pick-up: ***********The Location for a pick-up is: **** NW ** Street, MIAMI*I'm contacting you regarding my cancellation on ********** which I did not pick up any vehicle as previously arranged due to a breakdown in communications and huge disparities in what is on your website and what is expected at the dealership. With that being said, I have been assured by Horspower car rentals that they have indeed completed the cancellation and referred me to contact you to ensure that you have provided my refund in the amount of $***.** since I had not received any services there will be no charges. I have been trying to contact you since this situation but there was no direct way to contact you until I spoke to the manager at horsepower car rentals and he provided me with this information today *********. I would appreciate it if you would contact me either via email at the address provided to you when the reservation was made, but if you do not have it I will provide it again: *****@***.com or by phone at (***)***-**** as soon as possible to resolve this matter.**Thank you,*Lillian D. Sanchez*confirmation number: **********nu

GetHuman5833680 did not yet indicate what NU Car Rentals should do to make this right.

How GetHuman5833680 fixed the problem

We are waiting for GetHuman5833680 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get NU Car Rentals's attention and get better help faster. Tap below to get started.
Having NU Car Rentals issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

NU Car Rentals

Customer service issue
Reported by GetHuman5833680
Mar 12th, 2021 - 7 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 19 others
0 customers following this

Timeline

GetHuman5833680 started working on this issue
Mar 12th 1:55am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies