Unreasonable billing

GetHuman523537's customer service issue with NRG Energy, Inc. from June 2018

Help with my NRG Energy, Inc. issue
Get an answer. ... Billing statement**Why did my bill go up from $***.** in April to $***.** in May? The usages for these two months were the similar.
I trust that NRG Energy, Inc. will make this right and come up with a resolution that is fair.
I pay all my bills on time.
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NRG Energy, Inc.

Electricity
Customer service issue
Reported by GetHuman523537
Jun 24th, 2018 - 2 mons ago
I have an issue with NRG Energy, Inc. too
Fixed
Seen by 3 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Timeline
GetHuman523537 started working on this issue
Jun 24th 8:14pm
GetHuman523537 indicated the issue is not fixed yet.
Jun 24th 8:18pm