I did my partial unemployment for last week and this week. On *********, I had to file...

GetHuman4878511's customer service issue with NJ Unemployment from May 2020

Help with my NJ Unemployment issue
The issue in GetHuman4878511's own words
I did my partial unemployment for last week and this week. On *********, I had to file a new claim because I received a message staying that I had 'no hours worked'. I worked ** hrs from ****-****. I re-filed under the Pandemic Unemployment Assistance program. The confirmation * for this claim is ***************.**On *********, I certified for benefits but received the message, 'Claim not payable at this time' with no reason stated. I filled all the questions correctly. I worked ** hrs from ****-****. The confirmation * for this claim isNJS***********.**Thank you for looking into this matter. I look forward to your prompt attention and a quick resolution to this matter. Have a nice day.**Sincerely,**Michael Roque

GetHuman4878511 did not yet indicate what NJ Unemployment should do to make this right.

How GetHuman4878511 fixed the problem
I kept trying to contact them yesterday- no success. I e-mailed * of our local representatives. I hope to get a response. This morning, I got a call from an unemployment representative. With my call block, I thought it was a scam. Thankfully, she left a message and she was able to confirm some issues that have held up my payments. She said I should be able to claim Monday and get the retroactive pay with it. I'll keep my fingers crossed.
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NJ Unemployment

Customer service issue
Reported by GetHuman4878511
May 27th, 2020 - 5 months ago
Fixed
GetHuman4878511 shared how to fix
Seen by 6 customers so far
Similar issue to 13786 others
0 customers following this
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Timeline

GetHuman4878511 started working on this issue
May 27th 9:44pm
GetHuman4878511 confirmed the issue is fixed. Hooray!
May 30th 5:11pm