Although i have documentation to prove my income is such that i would qualify for the maximum allowable payout in the state of NJ. Yet after i filed it told me that my max payout and Weekly benefit rate is $*!!!!i have been calling *** times a day for the past ** business days and cant even get on hold to speak to somone. This is ridiculous

GetHuman-ryantomp's customer service issue with NJ Unemployment from April 2020

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The issue in GetHuman-ryantomp's own words
need to speak to someone from the department of labor ....** *You cannot continue to file for Unemployment Insurance at this stage.*You cannot continue to file for Unemployment Insurance benefits because you have an existing Unemployment Insurance claim on file, and your claim balance is zero. Please call ***-***-****, ***-***-****, or ***-***-****. If you reside out of state, please contact a Claims Agent at ***-***-****. Claims Agents should be contacted during our normal business hours from *:** AM to *:** PM, Monday through Friday, excluding holidays.****My UI Claim Status*Account information shown below has been updated as of yesterday.*Please allow ** hours for the system to reflect any updates to the status of your claim.*Claim Status: Filed*Claimant ID*: ********Date of Claim: ***********Weekly Benefit Rate: $**Remaining Balance: $**Next Payable Week: ***********Last Week Paid:*Last Paid Amount: $*
I am suffering long term financial damage.
speak with Representative from the NJDOL
tried sending multiple emails pleading for help. Recieved no response
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NJ Unemployment

Customer service issue
Reported by GetHuman-ryantomp
Apr 14th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 4947 others
0 customers following this
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Timeline

GetHuman-ryantomp started working on this issue
Apr 14th, 2020 1:12pm
GetHuman-ryantomp indicated the issue is not fixed yet.
Apr 15th, 2020 4:35pm