I tried to claim my benefits on Sunday but system was down. So I attempted to claim by...

GetHuman-rensrug's customer service issue with NJ Unemployment from February 2019

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The issue in GetHuman-rensrug's own words
I tried to claim my benefits on Sunday but system was down. So I attempted to claim by phone on Tues *th according to instructions. I was confused by one of the questions. I was not sure if my pension was sponsered from my last employer or the union. On my original claim it I listed Fred Meyer as the pension. I tried again by phone ,did not succeed and tried online and was locked out. I have hearing deficit so the automated phone was not helpful.I am at a loss on how to correct my situation. Claimant identification* ********* , I gave the password on phone **** I do not know if this is valid. I would like to claim my benefits since I have been unemployed since ********. Please advise how to move forward. Thank you *Renee Ruggiero home phoneb**********
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NJ Unemployment

Customer service issue
Reported by GetHuman-rensrug
Feb 6th, 2019 - 4 mons ago
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Seen by 2 customers so far
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GetHuman-rensrug started working on this issue
Feb 6th 5:27pm