Hi,**I bought a hoodies on NFLshop in early october but when I received it, he was too...

GetHuman-flyer_'s customer service issue with NFLShop.com from November 2018

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The issue in GetHuman-flyer_'s own words
Hi,**I bought a hoodies on NFLshop in early october but when I received it, he was too small. **I ordered an another one and sent back the first one to you so I could get a refund. **I went to the post office on October **th and you received the package on October **th. The order number of the hoodie was **-*****-**********. **I want to know why I still didn’t receive my refund of **$. **The order number was at the name of Olivia Dobrzanski. **Thank you.
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NFLShop.com

Customer service issue
Reported by GetHuman-flyer_
Nov 3rd, 2018 - a mon ago
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GetHuman-flyer_ started working on this issue
Nov 3rd 7:15pm